PC Support | Apple Mac Support - London EC1 Islington - Them Digital
 
 

020 7490 2163

info@themdigital.co.uk

 
 
 

Support plans

All services:

We offer a full range of PC and Mac support plans including pay as you go, remote support and comprehensive software and hardware contracts. Read below for more information on each of these services.

 

Our Computer Maintenance & Support Services

 

Ad Hoc (Pay as you go)

Our ad hoc computer maintenance service is charged at a fixed hourly rate. You call us and we’ll come over its as simple as that. Great for businesses who do not want or need a yearly contract but still need someone to call when things go wrong.

 

Unlimited Telephone/Remote Support Contract

The convenient and cost effective choice for many businesses, our unlimited remote support contract provides technical support over the phone or by remote log in to your PC / Mac Desktop and Server.

Clients on this package benefit from fast effective service, where the majority of issues can be resolved without site visits. They also receive priority over non contract clients for emergency call outs. This service is more reactive than proactive.
 

On Site Software Support Contract

Our on site software support contract includes unlimited site call outs for operating system and application software issues. It also includes full telephone support, preventative maintenance visits and a complete system overhaul of contracted equipment including updates, patches and hardware tests.

This service offers peace of mind that whenever you have a problem, help is at hand for a fixed annual fee. It includes a guaranteed call out time of 4 or 8 hours of your call being placed.

If you have a problem that is hardware related we will advise you on the best repair route and possible costs in getting you back up and running.
 

Comprehensive Computer Support Package

In addition to on site software support we can also repair your hardware if it malfunctions. This service includes all of the on site software support contract features along with full repair at your workplace of any hardware faults where possible and part replacement and installation. All labour and delivery charges are included and temporary workstations will be supplied if repairs cannot be carried out there and then.

 
 

Based in Islington, EC1 we are the convenient choice for businesses in the central and greater London area.

 

Our Services

 
 
Maintenance
System Overhaul
IT Sales
Hosted Services
Networking
Consultancy
 
 
 

Questions

Call us, we'll be there...

Whether you are on a hardware or software contract, we guarantee an engineer on site within 4-8 hours of a call being placed and endevour to offer same day solutions.

Can we do this over the phone..?

Clear, concise telephone support is available throughout the duration of your contract.

Is it broken? Can you fix it?

Complete overhaul of contracted equipment is available from comprehensive hardware checks to resolution of software conflicts.

Sorry to call again...

Preventative maintenance on-site visits can be arranged.

We really appreciate
all your help...

Friendly advice is on-hand to tackle the smallest and most head scratching of problems.
 

"Efficient, friendly

and most importantly,

quick turnaround times.

Highly recommended."

Paul Mann, IT Support Services Manager

Monsoon Accessorize Ltd

 
  Computer Services
PC & Mac Maintenance
System Overhaul
Hosted Services
Networking
Network Cabling Installation
Mac/PC Integration
Macintosh Recovery
Mac Specialist
PC Specialist
Mac Viruses
Mac Security
Support Plans
Ad Hoc Support
Remote Support
Software Only
Comprehensive Support
PC Support Contracts
IT Support Services
Small Business IT Support
Apple Mac Support
Apple Mac Malware

Sales and Consultancy
IT Sales
IT Consultancy

 


Contact Us

020 7490 2163

info@themdigital.co.uk

 
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