What is Cloud Technology?
Cloud technology is the ability to provide a range of services over the internet, rather than an end user having to buy or install their own hardware or software to achieve a particular capability. It has been driven by the increasing speed, capacity and reliability of broadband connections and the fact that most companies now have an internet connection as part of their standard business infrastructure. The emergence of cloud technology is revolutionising the ability of companies of all sizes to outsource many of their computer support services, and Them Digital are at the forefront of this revolution, making full use of cloud technology to make life easier for our many clients.

In particular, services can be provided to hundreds or thousands of customers using one set of hardware, allowing small businesses to afford computing and communication services that were once only affordable by large corporations.

What Computer Support Services Do We Provide Using Cloud Technology?
We can provide a range of services including hosted email, share point services, online backup services and virtual phone services.

Hosted Email Services
Making sure that everyone in your company has working email is one of the most frequently used computer support services. With a hosted email service, all your email is stored and managed offsite. It is then accessible to all employees regardless of whether they are in the office, working at home or on the move. This means no more email servers onsite requiring space, backing up and software upgrades - and no more having to synchronise email between servers and laptops.

We can also add Antispam and Antivirus filtering services, all carried out remotely. This helps to prevent unwanted emails and viruses getting onto your own equipment, while using a system of filters to ensure genuine emails get through. Opting for hosted email also means that you never have to worry about upgrading your own email servers - you will automatically be migrated to new email software without you having to make any additional investment or worrying about your email system being out of action during upgrades.

Online Backup Services
Backing up your business data is one of the most important computer support services. Our online backup services mean you never have to think about whether someone remembered to run a backup, or whether a backup tape or disk might be damaged. You also avoid having to buy and maintain backup hardware or associated equipment such as tapes or hard disks. Backups run automatically at times set by you, and data is stored at a secure data centre, so that it can be easily and quickly restored anytime you need it, and from any location.

Sharepoint Services
Hosted Sharepoint services allow high-capability file sharing for your employees. As well as being able to see and share files, this remotely hosted service provides a full document management system which can be integrated with email services such as Exchange and Outlook. It allows collaborative working internally and externally (for instance, allowing a client to review a design document), which can greatly enhance team working and client communications. As well as individual file sharing, additional software can be shared company-wide such as project management software, database applications and more.
While this type of service offers clear benefits to companies, it does also involve a change in current working practices. Them Digital can assist with this transition so you start benefitting as soon as possible.

Virtual Phone Services
We provide both hosted phone services and Voice over IP. A hosted phone service gives you the full range of essential business telecommunications services such as voicemail, conference calls, call forwarding and call diversion, without having to invest in your own PBX system - instead you just rent handsets on a monthly basis. Using VoIP allows you to use the internet for voice calls, which can produce significant savings in telephony charges.

How to Arrange These Services for Your Company
Many of these services are provided by our partner Outsourcery. At Them Digital we understand that the process of trying to choose between different high technology services can be daunting, and that many of our clients do not necessarily have their own IT manager or computer support people in house to help with these decisions. That's where we come in. Our role is to help you assess your needs and work out a tailored set of hosted services that exactly fits your businesses needs, so you can be sure that the choices you are making are cost-effective.

Once you have chosen an appropriate set of services, we then help you manage their introduction into your business, assisting with data transfers, software installations, configurations and all those other details which are necessary to make sure your new services are working as they should.

If you've been thinking about arranging one or more of these services for your London business but weren't sure where to start, now is the time to call Them Digital for help.